Returns

If you wish to return your item please first email us at help@rosiesorrell.com to let us know. Then please put it back into the same packaging we sent it in. All items should be returned within 14 days of you receiving it. 

If you are returning towels these must be unused and have the tags attached or we cannot accept the return.

Jewellery must be boxed and unworn.

Socks must be in the packaging.

Face masks cannot be returned as they are an hygienic item.

All other items too should be returned in the packaging with original tags. When we receive it, we will email to confirm your refund.

Please post using a signed service as this protects you in case it gets lost in the post. Our return address is:

48 Hughenden Road

St Albans

Herts

AL4 9QS

 

If the item is defective please take a photo of them item and send it to us at  help@rosiesorrell.com where we will be able to help.